Contact Form

Notice Regarding Summer Holiday Shipping and Customer Support

Thank you for your continued support.
Please see the information below regarding our summer holiday schedule.

【Notice Regarding Shipping During the Summer Holiday】
If an item is in stock at our warehouse, it will be shipped in the order your order is received.

For orders confirmed between Thursday, August 6 and Monday, August 17, if an item is not in stock at our warehouse, it will be shipped in order starting Wednesday, August 19.

*Delivery times vary by product.
Please check the Shipping Status on each product page for the estimated shipping date.

Although we will continue shipping orders during this period, shipments may be delayed if an item needs to be ordered from the manufacturer, as the manufacturer's warehouse will be closed during the summer holiday.

【Notice Regarding Customer Support Closure】
Please note that our customer support will be closed during the following period due to the summer holiday.
Phone support will remain suspended until further notice.

【Customer Support Closure Period】
August 13 (Thu) – August 17 (Mon), 2026

Any inquiries received during the holiday period will be responded to in the order they are received starting Tuesday, August 18, 2026.

Please note that we expect a higher volume of inquiries after the holiday period. As a result, responses may take longer than usual.

We apologize for any inconvenience this may cause and appreciate your understanding.
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